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Title

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Billing Officer

Description

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We are looking for a detail-oriented and organized Billing Officer to join our finance team. The Billing Officer will be responsible for managing the entire billing process, ensuring that invoices are accurate, timely, and compliant with company policies and regulatory requirements. This role involves close collaboration with various departments including sales, customer service, and accounting to resolve billing discrepancies and maintain positive client relationships. The ideal candidate will have strong analytical skills, proficiency in billing software, and excellent communication abilities to handle inquiries and disputes effectively. Responsibilities include preparing and sending invoices, monitoring accounts receivable, reconciling billing statements, and generating reports for management review. The Billing Officer plays a crucial role in maintaining the financial health of the organization by ensuring that revenue is accurately recorded and collected. This position requires a proactive approach to problem-solving and a commitment to maintaining data integrity and confidentiality.

Responsibilities

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  • Prepare and issue accurate invoices to clients in a timely manner.
  • Monitor accounts receivable and follow up on overdue payments.
  • Reconcile billing statements and resolve discrepancies.
  • Collaborate with sales and customer service teams to address billing issues.
  • Maintain billing records and documentation in compliance with company policies.
  • Generate regular billing reports for management review.
  • Ensure compliance with relevant financial regulations and standards.
  • Assist in the development and improvement of billing procedures.
  • Respond to client inquiries regarding billing and payment status.
  • Support month-end and year-end closing activities related to billing.

Requirements

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  • Proven experience as a Billing Officer or similar role.
  • Strong understanding of billing procedures and financial regulations.
  • Proficiency in billing software and MS Office applications.
  • Excellent numerical and analytical skills.
  • Strong attention to detail and organizational abilities.
  • Good communication and interpersonal skills.
  • Ability to handle confidential information with discretion.
  • Problem-solving skills and ability to work under pressure.
  • High school diploma or equivalent; degree in finance or accounting preferred.
  • Ability to work independently and as part of a team.

Potential interview questions

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  • Can you describe your experience with billing software?
  • How do you handle discrepancies in billing statements?
  • What steps do you take to ensure timely invoicing?
  • How do you manage communication with clients regarding billing issues?
  • Describe a time when you improved a billing process.
  • How do you prioritize tasks during peak billing periods?